ABOUT HEAVY DUTY CUSTOM CRATING
Heavy Duty Custom Crating has quickly become one of the leading packaging companies in Memphis, TN. Serving the residential, commercial, and industrial needs for all shipping, we have earned a reputation for quality design and custom wood crates, pallets, skids, and professional packaging. Always ensuring your product arrives in perfect, working condition, our expert crating services go above and beyond expectations. That’s because we value our customers, striving to maintain long-lasting relationships through our dedication, integrity, and impeccable work. Being a family-owned and operated company, we know how relationships thrive together, making it easy always to put the needs of our customers first.
WE ARE COMMITTED TO QUALITY
Always committing to quality, Heavy Duty takes pride in delivering premium custom crating solutions using the highest-grade materials possible. The quality of the work we do is part of our entire manufacturing system. Through our professional design and engineering expertise to our precise application to meet production standards, our craft is evident throughout our packaging process as a whole. And, it doesn’t just stop there. How our industry is widely perceiving us is:
- Qualified professionals
- Industry experts
- Fast, reliable and responsive
- Problem-solvers and movers
- Dedicated and committed to quality
OUR CUSTOMER SERVICE IS EXCEPTIONAL
From the moment we interact with our customers, to the completion of our crating services, we promise a smooth and secure process. Here at Heavy Duty, we believe the cornerstone of customer service is professionalism at the highest level. That’s because we know if it weren’t for our customers, we wouldn’t be where we are today. With that in mind, our customers always come first as we commit to delivering the best service possible, exceeding all expectations. Here is our commitment when serving our customers:
- When you call, we answer
- Meeting all your questions with answers
- Delivering fast responses on quote requests
- Immediately resolving any delivery, billing or inventory issues
- Practicing open-communication and keeping you up-to-date about industry changes.
A ONE-STOP-SHOP
Heavy Duty operates like a one-stop-shop, from designing and building your crate or pallet to shipping it off through your preferred shipping company. Being an IPPC certified custom crating business, we can pick up the items from your home or workplace and haul it back to our facilities, where our crating services take place. When our custom packaging and crating is complete, we’ll load it to our truck and drop it off for shipping.
That said, our small but mighty Heavy Duty team works with dedication, precision, and expertise, proving our customers they don’t have to go anywhere else for their shipping needs.